Returns

Kansas Lumber Homestore, Inc Return Policy applies to In-Store purchases.  Items can be returned to the original Homestore purchase location within 30 days from the date of purchase.  Returns require a receipt, packaging, instructions, and accessories for ease of return.  Returns which do not include these items can be discussed with a Homestore team member and are not guaranteed. Certain items can be charged a restocking fee up to 35% of the original purchase price. Special Order and custom items not returnable.

Non-Refundable Items

  • Homestore Gift Cards 
  • Personal Protective Equipment (such as face mask) if the packaging has been opened.
  • Food items, toiletries, and other health/personal care products.
  • Propane tanks.
  • Gas-powered equipment, unless it is brand new, never-been-used condition.
  • Generators and related accessories.
  • Water heaters.
  • Custom order and special order items.
  • Any item that requires assembly and has already been assembled and removed from its original packaging.
  • Items that are missing packaging, or are no longer in re-sellable conditions.
  • Any commodity items must be returned in original condition